Microsoft Responds to Windows 10 Update Problem


Microsoft has finally responded to the latest Windows 10 (version 1809) update problem. The update reportedly deleted data of many users. Yesterday, we posted a solution for this problem too.

Microsoft confirmed that it is looking into the issue by posting on their support website.

We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating.

Until the issue is fixed, the October 2018 update has been pulled. That means it is no longer available to download officially. We don’t know when Microsoft will push the update again.

If you have already upgraded to the October update, we suggest you to go back to the previous stable version. To do so, head towards Settings > Update & Security > Recovery > Go back to the previous version of Windows 10.

If you have already upgraded and find that your files are missing, Microsoft recommends you contact their support hotline at 1-800-MICROSOFT.