Microsoft will care more about Windows 10 Mobile Updates from Carriers to deliver them faster
One thing which still needs some improvement in Windows Phone is the Update policy. The latest Update, Windows Phone 8.1 Update 1 and Lumia Denim, took almost ages to come for some devices. Mainly affected are carrier branded devices like a Lumia Icon or a Lumia 822 but also regular devices like the Lumia 1020 for example. Carriers in particular can be very cumbersome when it comes to testing and releasing new Updates for the devices which they have sold a while ago to their customers. At this point there is no way around to mention Apple since there updates are no problem, whether for branded or non-branded devices.
However, it seems like Microsoft is finally taking care of this problem since they have announced that they will take care by them self about future Updates. To be a bit more precious the Update policy will come with Windows 10 Mobile but since every Windows Phone device which is able to run Windows Phone 8.1 will also get Windows 10 this won’t be a problem.
Ed Bott from ZDnet has spotted some interesting lines of text in a blog post from Terry Myerson on the Windows Blog on 4th of May. The blog post is about Windows Update policies for Business and in the paragraph titled “Today’s Security Landscape” Terry Myerson is writing the following:
Here at Microsoft, we take our responsibility to keep Windows secure seriously. We follow up on all reported security issues, continuously probe our software with leading edge techniques, and proactively update supported devices with necessary updates to address issues. And today, we’re announcing this continuous update process applies to all Windows 10 devices, including phones.
This level of commitment and support is far different than Android, for example, where Google refuses to take responsibility for updating their customers’ devices, leaving end-users and business increasingly exposed every day they use the device.
After Ed Bott has spotted this statement he has contacted a spokesman from Microsoft who confirmed that this will apply to all Mobile devices running Windows 10 (Mobile). So it doesn’t matter if the device belongs to a consumer or business customers, all devices will be treated the same and will receive Updates in the same way like Windows 10 PC’s do.
So this might make you wondering whether there are meant only security updates or all updates, but according to the spokesman this will also included Feature Updates. So not only security Updates will be released for everyone at the same time but also situations like we had it with Windows Phone 8.1 Update 1 & Lumia Denim will not happen again in the bright future of Windows 10.
Mobile Carriers are still involved in the Update process of Windows for giving Feedback to Microsoft how new versions of Windows Mobile are performing on each network, though they do not have any direct influence on when and how new Updates are released.
This is a bold step for Microsoft trying to provide updates in time instead of waiting for providers to release these updates for their customers. We will see how this actually works in practice then but it definitely sounds good so far. What do you think of this new update policy by Microsoft? Drop me a comment below with your opinion and stay tuned for more information about Windows 10 and Windows 10 Mobile.