Nokia Now 2nd in Customer Satisfaction Up From Last One Year Ago


image47The New JD Power ranking are out for customer satisfaction and it looks like the Nokia users are very happy with the Windows Phone operating system.  In fact Nokia has the biggest jump in customer satisfaction of any manufacture.  There was an increase of 13% over last year.  The company in second place was Motorola at distant 5% improvement.

image46 Nokia is 2nd in customer satisfaction over all, only Apple scores higher.  This is a major turn around from Nokia’s dead last position just a year ago.  What do you think made Nokia satisfaction rating go up so quickly?  The launch of Windows Phone 8, new designs, new innovations or something else?