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T-Mobile Officially States No Windows Phone 7.8 Update for Nokia Lumia 710

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Just four days ago we reported that the owners of the Nokia Lumia 710 would not be getting the Windows Phone 7.8 update. Now confirmation comes from T-Mobile themselves on this situation.

At this time, the Nokia Lumia 710 will not receive the software update. T-Mobile is committed to enhancing customers’ experience with our devices, including providing upgrades to the latest operating systems, and T-Mobile aims to deliver software upgrades when it will provide a better experience for our customers. We’ll share additional information on upgrades for the Nokia Lumia 710 when they are available.

This statement seems to be a nice way (written by someone in T-Mobile’s PR department)  of saying  “you will not be getting the Windows Phone 7.8 update we know your mad so…sorry…well maybe..Ok not really”.   The part that tells me T-Mobile really doesn’t get it is  “..T-Mobile aims to deliver software upgrades when it will provide a better experience for our customers…”   What?!?  How is the Windows Phone 7.8 update not a better experience for “our customers”?  The value add of this update is HUGE!  This lack of update is a failure all the way around by T-Mobile.

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